Client Testimonials

We have over 120 staff with long experience of getting the best results for clients, and a huge breadth of knowledge of the market - from flats in Glasgow and Edinburgh to estates in the Highlands and the Borders. The best way to learn more about our people and their expertise is to read our client testimonials.

 

Rettie have for some years handled the letting of my flat in Glasgow, together with any issues arising from time to time relating to such letting.

 I am an experienced property lawyer, based in London as a partner in a firm of solicitors. As such I deal daily with numerous different firms of letting and sales agents across the UK. Taking that into account, I have always been highly impressed by the professional, courteous and speedy manner in which Rettie have looked after matters at my own property

Hilary Green, Glasgow Lettings


Following a formal tendering process we appointed the Rettie & Co. Development Services team as Property & Planning Advisors on the potential future disposal of the Former Royal Hospital for Sick Children and the Former Queen Mother's Maternity Hospital sites in Yorkhill, Glasgow.  We were impressed by the breadth of services and knowledge which the team brings to this project including residential, research, commerical, planning and economic analysis.

Campbell Whyte, Scottish Futures Trust


We write to thank Rettie and Co but more specifically Emma Temby for all her hard work on our behalf and that of our tenants while we were renting out our property.

We had two excellent tenants over the years in our property with no problems at all with payment or behaviour so well vetted, but more especially when we had a bad flooding incident from the apartment up and across from ours causing significant damage was when Emma's skills and attention to detail kicked in. We were kept fully informed and sympathy dispensed to both us and most importantly our tenant. With Emma's able assistance and constant follow up we were able to source the correct refurbishment builders, submit and have accepted a reasonable insurance claim and again with Emma present meet with the loss adjuster.

Deftly Emma assisted us in negotiating an early vacancy for our tenant when work was needed to be undertaken swiftly and found the tenant another rental property nearby. Emma did not abandon us either just because our property no longer supplied rental income but assisted us in achieving recompense for the loss of rent and continued to assist us in every respect to the satisfactory conclusion we have now reached today.

We commend Emma as a superb ambassador for Rettie and Co.

J & H McKenna, Edinburgh Lettings


We would like to thank you all at Rettie most cordially for your prompt and assiduous attention to this sale. We are sure that your unrelenting attention to detail was crucial  factor in such a quick and satisfactory outcome. Should we return to Edinburgh Rettie will be our first port of call.

 

Anton Edwards, Edinburgh Sales


Dear Maitland,

I write to thank you and your team at Rettie West End in relation to the marketing of my Aunt’s flat.I am a great believer that positive feedback is often forgotten today, and therefore I would like to commend you on the patience and professionalism you and your team displayed at all times when dealing with myself.

I would like to add that the positive experience I have enjoyed dealing with Rettie extended from the staff answering the phones to yourself and Anne who was a great credit to your organisation. Lastly it would be remiss of me not to mention your protégé Richard, who despite his comparative youth was thoroughly professional and very impressive at all times.

George Moir, West End


Hi Paula, 
Thanks again for the speedy & helpful way that all at Rettie attend to requests. 

 

Anne Wilson, West End



What can I say but Awesome! Firstly, I would like to express my sincere gratitude to all the team at Rettie & Co. Newton Mearns - it's not everyday you buy and sell your home. Alison and the team at Rettie were recommended to me through word of mouth and I'm delighted with the outcome. From our first conversation to handing over the keys, the process was as smooth as Royal Silk.
From John's first visit to the house, to organising the photographs, the team visiting the property to acquire an in-depth knowledge of what they were selling, to the finalised brochures and the ease of professional communication between myself and your office, to the house showings, the legal aspects and then selling the house within 6 days - pretty slick!
In closing, please relay my thanks to John and all the ladies for their attention to detail throughout. I'm most happy to be able to recommend the team at Rettie & Co. Newton Mearns. I see easily 20 different passengers daily and we talk - I will spread the "Rettie" word.

Kevin Ramsay, Newton Mearns


Thank you for all your help, it has been a pleasure dealing with you and the other staff at Rettie.

Mr & Mrs Canham, Melrose


I wanted to thank you for handling the sale of my property.I am delighted with the service I have received. You have been thoroughly professional / knowledgeable and friendly on every contact, thank you for 'encouraging me to bite the bullet' and go to market with the property, for your confidence in the property and also your expert knowledge.  You have both given me a lot of confidence at all stages of the process. I am delighted we finally chose Retiie and I would highly recommend you to anyone looking for an estate agent. I will definitely use your services again for future property sales.

Kirsty Johnstone, Edinburgh


We just wanted to say "Thank You!". The sale of a home, particularly one that has been a part of our lives for 26 years, was not the easiest thing to agree to.  We have found it a difficult process, on a personal level, but can't thank you enough for the way in which you have dealt with clients and us.  You provided a friendly, cheery and professional service and Rettie is very lucky to have you on its team. Neither of us can really believe the offer that we have received but are extremely grateful for it. 

Gary O'Connor, Glasgow West End


Thank you for all the work you have done on our behalf. Everything about your negotiations made things stress free and pleasant. Good luck for the future of Rettie and our very best wishes.

Mr and Mrs Gosforth, Newcastle Upon Tyne


I would like to commend Paddy and his team for the professional and courteous way they have helped me in my search for a home in Northumberland.  Paddy in particular has been very helpful and supportive with his unbiased advice.  This is a firm of estate agents with integrity who can be trusted.  I would highly recommend them as the best firm of estate agents I have had dealings with in Northumberland.

Christine Robotham, Berwick Upon Tweed


We would like to thank all of your team for handling the sale of our old house and the purchase of our new property, we appreciated the efforts that you all put in. Firstly regarding the sale, we were very impressed with the initial advice and professionalism from Paddy, including his guidance regarding arranging a professional photographer whose photographs were superb – we felt this was additional expenditure that was well worth the cost. Amy we would also like to commend you on your negotiating skills in securing for us the price that we were willing to accept. Secondly regarding our purchase experience, we feel that Paddy did an outstanding job. He knew the history of the property and its owners and he concluded a negotiating process that was not straight forward, but with perseverance, determination and persuasive argument secured for us the deal that we wanted. All in all based on our personal experience we would certainly recommend Rettie Berwick.

Vendor, Berwick Upon Tweed


Dear Emma, thank you for all your work on my sale. Please pass on my thanks to Mary and Rob. House moving is a stressful business but now I am here it all seems worthwhile.

Dr Byrne, Newcastle Upon Tyne


Just a mail to say thank you so much for all your help with the flat sale. You have been so helpful and patient so thank you. It wasn't always easier so we were lucky to have you as our agent. If we move back to Glasgow I will be back in touch asking you to find us a house! Many thanks again and all the best.

Lucy Murray, Glasgow West End


Thank you Rettie Bearsden for all of your hard work, patience and perseverance in guiding us through what turned out to be an extremely tricky sale and purchase, full of unexpected twists and turns. We were updated at every stage and had felt secure in the knowledge that Rettie would achieve the best possible outcome for us. A special mention must go to Siobhan Cox who really was outstanding and went above and beyond to pull the deal together, her market knowledge, experience and drive are second to none. We wouldn't hesitate to recommend Rettie as the agent of choice in Bearsden.

Alan & Clare Wilson, Bearsden


Thank you for all of your help and for making things go as smooth as possible.

A. Stonehouse, Newcastle Upon Tyne


We wanted to write to thank you for the excellent service and attention to detail which you provided in selling our home for us. You were always very pro-active in contacting us and employing the strategies available to you - all of which reassured us immensely and confirmed that our best interests were of paramount importance to Rettie. We will have no hesitation in recommending Rettie & Co (and indeed have done so to many of our friends) for a truly comprehensive and professional service from start to finish which, unfortunately, is a rare commodity today.

Bob and Susan Bookless, Edinburgh


Rob, Mary & Emma, thank you so much for doing such a fantastic job in helping me sell my house and find a house that is perfect for me. I’ve been singing your praises.

Mrs Adams, Newcastle Upon Tyne


Many thanks to all the team at Rettie for an excellent result on the sale of my garage. You all did a great job, and it was a pleasure working with you.

Robert Hyde, Edinburgh


I would just like to take this opportunity to thank all the team for their help in securing such a good price for our house! I do not think I would have achieved that with any other agent. From our first contact to my final visit to the branch to hand over keys everyone was very helpful and professional in their attitude and I could not think of any way the service could be improved!

Alan and Catherine Wilson, Bearsden


It was a pleasure to work with the Rettie team at Berwick.  We initially bought our house through Rettie, and were impressed with them then.  For that reason, when unexpected circumstances forced us to relocate, we returned to Rettie to sell.  We were even more impressed. From initial discussions, through to sale, we found the team very knowledgeable and professional, providing advice and support throughout. In particular, Amy provided regular updates on interest and provided market research which assisted us in getting the best offer.  I would have no hesitation in recommending Rettie.

Eddy McGregor, Berwick Upon Tweed


We would like to thank and express our appreciation to Mary and Rob at Rettie in Jesmond. The service provided was highly professional, efficient and courteous. From initial viewing to completion our move in to Newcastle was actually made a pleasurable experience. We were so impressed by the team's integrity, dedication and hard work. We cannot praise or recommend you more highly and wish you continued success for the future.

Ian and Lesley Robertson, Newcastle Upon Tyne


I have to say that every dealing with Rettie has been extremely good, we were allocated a specific member of staff, Mary, who has kept me informed every step of the way without being over familiar or intense. Each time I have contacted the office, whoever I have spoken to has come across as fully informed of my situation and all messages have been passed on and returned. I would have no reservation in recommending Rettie to others and using them in future. I would like to thank you, Mary and the wider team for all their help and support during this challenging time.

Jayne Hey, Newcastle Upon Tyne


Whilst suddenly faced with the prospect of moving from the South East, it became obvious very quickly that Rettie were the agent with the greatest range of premium property in the area. Patrick and his team took time to understand us and our needs, matching the relevant properties to our requirements and most importantly consulting with us when we came to choose between two great homes. The purchase progressed smoothly, Rettie were always available and we never felt pushed or pressured. At what is a stressful time for all, we felt that Rettie provided great service, great advice and a great result.

Robert and Nicole Poll, Berwick Upon Tweed


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