Rettie & Co Win Gold at Lettings Agency of the Year Award 2012
Rettie & Co are absolutely delighted to win the Gold award in the 'Best Scotland Lettings Agency' category for the second year running at the 'Lettings Agency of the Year Awards', seeing off stiff competition within the highly competitive Scottish lettings arena.
The awards were announced at a presentation in London on Friday 25th May. Upon receiving the award, Rettie & Co's Director of Letting & Management, Diarmid Mackenzie Smith said "To win this award last year was a fantastic acknowledgement for us and to win it again this year demonstrates our continually improving service offering over other agents. We are especially proud to be the only Gold winner in Scotland ."
The Lettings Agency of the Year judges commented on Rettie & Co's service: "A firm of chartered surveyors, Edinburgh-based Rettie & Co is a smart agency boasting fantastic presentation in every aspect of its lettings service offering. There's substance, too, with a 24-hour property management service, robust systems and processes, which include strong credit control, ensuring that 99.7% of their rents are collected on time. Judges were particularly impressed with the use of solicitor-based training for all staff, who are consequently enthused about the agency and highly competent in the delivery of competitive service underpinned by accurate and up-to-date market nous. Judges also liked the firm's use of video streaming on its website, and its overall 'rock-solid' business proposition."
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