Coronavirus update


The wellbeing of our clients, staff and their families - together with continuity of service to clients - is of paramount importance. Outlined below are the precautionary measures we have taken to help protect our clients, our team and others.

For more information click here


Coronavirus update Hide
Changes to government guidance in England

Changes to government guidance in England

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On 12 May, the government announced changes to their guidance in England which now means that people who wish to move home are able to do so. This link provides details of the changes and Rettie & Co. will be working in line with this guidance going forward.

At present, this only applies to people and business in England.

 

Visiting the branch

Since some restrictions have been lifted, we have now reopened our branches in Newcastle and Berwick-Upon-Tweed. These branches can be visited by appointment only and social distancing measures are in place ensure we facilitate branch meetings safely. There is also hand sanitiser available for all visitors to the branch and enhanced cleaning procedures are now in effect.

 

At Rettie, we have been operating throughout the lockdown by carrying out virtual valuations and viewings via video on phone.

 

Valuations

We will continue to offer virtual property appraisals for all clients. For those who would like a member of the Rettie team to visit their property for a valuation, we now have protocols in place to allow us to do this safely, helping to protect your wellbeing, as well as that of our team. We will discuss these procedures with you, ahead of your appointment, to ensure you are entirely comfortable with how it will be carried out.

 

Viewings

To help protect our clients and out team, physical viewings will be reduced to minimise the number of people visiting a property. All interested parties will be invited to attend a virtual viewing first, and only those looking to make an offer should then attend a physical viewing at the property itself.

Vendors will be given clear guidance on how to prepare the property for viewings ahead of time and viewers will also be given information on what to expect.

Further information is provided in our detailed viewings protocol, which will be made available to all clients.

About Sophie Haynes

Sophie joined Rettie in May 2018. With broad responsibility for all aspects of marketing across the Rettie Group, Sophie and her team work closely with the business to develop and deliver the marke...

Sophie Haynes
Marketing Manager
Rettie & Co. Read More