New Business Coordinator: Edinburgh Lettings

Rettie & Co. have established a strong presence in the lettings and sales sector in Edinburgh and Glasgow, dealing with the letting and management of homes for the private landlord. Due to continued growth of this aspect of our business, and our strategy to expand the services offered growing the lettings portfolio we are now seeking a New Business Coordinator to support our Lettings & Investment Valuer and the wider lettings team. 


Accountable to: Director of Lettings

About the Role

The successful candidate will be accountable for ensuring Rettie & Co.’s clients and prospective client leads are proactively managed by way of identifying the new business opportunities and converting the leads and prospects into new business. The role in the main supports the Lettings & Investment Valuer by way of diary management; dealing with telephone and email enquiries; ensuring that new business correspondence is actioned in a prompt and efficient manner.

Key Responsibilities

The successful candidate will have responsibility for the following:




Qualifications and Knowledge





· Willingness to obtain qualifications as required

·  Knowledge of the private residential tenancy regime in Scotland


Work Experience




·  Demonstrable success in generating new business

· Customer service driven

· Working as part of a team

· Strong administrative background

· Experience of being able to adapt personal style to suit a varied client base

·         .

Skills and Abilities






·  Fully IT literate & proficient in MS Word, Excel & Outlook packages

·  Willingness to perform administrative tasks

·  Strong written & verbal communication/numeracy

· Strong negotiation, organisation & influencing skills

· Proven track record in delivering targets within a demanding environment

· Self-motivated problem solver with strong interpersonal skills

· Strong time management and organisational skills of themselves and others

· Ability to prioritise demanding workloads

· Strong attention to detail and upholding Rettie Standards


· Commercial acumen

·  Forward thinking

·  Keen to offer up ideas/suggestion to enable service improvement

Behavioural Competencies



· Customer focused

·  Confident

·  Positive/can-do approach

·  Accountability/ Conflict resolution

·  Target driven

·   Multi-tasking

·   Working collaboratively

·  Effective communicator/assertive & resilient

·  Respond positively to challenges.

·  Credibility with clients & prospective clients; colleagues & industry peers

·  Ambition with humility

·  Perseverance

·  Authoritative in managing third party suppliers





·  Professional & positive in manner, attitude & dress code

· Aligned to Edinburgh

· Full, clean UK driving licence


To apply: please email your CV and cover letter to