Valuations Protocol

The Rettie valuation protocol below is based on government guidance. Click to read updated guidance for Scotland and England, including the steps to take if displaying symptoms of Covid-19 or after receipt of a positive test.


  • Ensuring the property is cleaned with standard household cleaning products before the visit, paying particular attention to touch surfaces such as door handles.
  • Leaving open all doors and built in storage cupboards to minimise the requirement for touching of surfaces.
  • Ensure all lights are switched on.
  • Considering making hand washing facilities and or hand sanitiser available.

In addition:

  • The Scottish Government advises wearing a face covering when in contact with other people from outside your household involved in activities related to buying or selling your home. The UK Government suggests that, although it is no longer a legal requirement in England to wear a face covering, you continue to wear one when in crowded and enclosed spaces where you may come into contact with other people you do not normally meet. Rettie employees will be provided with face coverings.
  • Follow up discussions may take place via the phone or outside of the property if physical distancing is not possible inside the property.