Viewing Agent

Our Melrose Office is looking for a enthusiastic Viewing Agent to join the team.

Location: Melrose and surrounding area

Department: Borders LLP- Melrose Office

Reports to: Associate Director             

Direct Reports: N/A

Collaborates: None
Salary: £10 per hour   

Purpose of the Role

The main aim of the Rettie Borders Team is to ensure an exceptional standard of customer service is provided to all potential and actual venders and buyers. As a viewing agent you will support the team by conducting viewings for all marketed properties in the Melrose and surrounding areas. You will ensure that the viewing process is carried out in a highly efficient manner to best support the Borders Team. You will demonstrate a clear understanding of, and a shared passion for, our beliefs and values.

Key Responsibilities

You will have responsibility for the following:

  • Assisting the team in maximising the conversion rate of viewings to offers while providing exceptional customer service that is in-keeping with the Rettie & Co. brand.
  • You will take the time to ascertain the individual needs of all prospective buyers, ensuring they are provided with detailed information with regards to the property.
  • You will work collaboratively with your colleagues to ensure that detailed and accurate feedback is collected to inform the decision-making processes of the clients

Key Requirements


  • Full driving License and access to a car
  • Good attention to detail
  • Good knowledge of the local area and geography of the city
  • Proficient in the use of IT Systems including Microsoft Word, Excel & Outlook

Behavioural Competencies

  • Customer Focused
  • Teamwork
  • Organisational Skills
  • Relationship Building
  • Effective Communication  
  • Interested in the property market
  • Experience in a Similar Role


Please apply by email to attaching your CV and Cover Letter.