Hazel is a chartered surveyor and qualified marketer, and was Business Development Director with Allsop’s Letting and Management subsidiary for over 10 years, operating large-scale residential portfolios across the UK - over 10,000 homes under management on behalf of more than 25 investor clients. She has been actively involved in the development of the build-to-rent (BTR) sector, since joining the first ULI UK study tour of the US multi-family sector in 2013, and she co-authored the management chapter of the 2nd edition of the ULI UK’s Best Practice Guide to Build to Rent. Her hands-on experience spans product suitability, design and operations.
Hazel provided consultancy services to Rettie & Co. before welcoming the opportunity to join them permanently in 2017 as Head of PRS & BTR Services. She has been instrumental in introducing new and improved methods of service delivery, including PropTech, not only to support Rettie’s growth in the PRS/BTR/MMR sectors, but also with particular emphasis on helping and supporting renters, regardless of tenure. She is also a passionate advocate of collaboration in the industry – acknowledging respective strengths, bringing them together, and sharing opportunities (as well as risks) for the greater good (of both clients and residents) – together making BTR work in Scotland.
Hazel was a key spokesperson for the industry through tenancy reform in Scotland, as lead in this area of the PRS Working Party, and chair of the SPF Residential Investment & Management Committee. She is a member of the RICS PRS Forum, and a non-executive director of Link’s Group Board and member of their Development and Property sub-committees. She is also embarking on a project with the IRPM to develop their Build to Rent qualification, including authoring modules specific to BTR in Scotland.