Cookies Policy

Cookies are small text files that are placed on to your computer by websites that you visit. They are used to make websites work, to improve efficiency of websites, to improve the user’s experience and to provide usage information on websites. This information should make your website visits more productive by storing and using information on your website preferences and habits.

Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

The settings on your web browser can usually allow you to choose whether or not to accept cookies. Most web browser software is initially set up to accept them. We may offer cookies to you and you should ensure that your web browser is set up to not accept cookies if you do not wish to receive them. Please note that if you disable cookies, some services or website functionality may not be available. For further information about cookies and how to disable them please go to www.aboutcookies.org.

Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies. By continuing to use this site, you are accepting our use of the cookies described below that make advertising and communications more relevant to you and your interests, and further help us to improve the site.

We use the following cookies:

Essential cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, and to use online forms.

Analytical cookies. These are persistent cookies that allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

Marketing cookies. These are persistent cookies that are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences. These cookies also record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website, the advertising displayed on it and communications sent more relevant to your interests.

CookieMore Information
_lc_cid

This is an essential cookie for the website live chat box to function properly.

Platform: LiveChat

Category: Strictly Necessary

Domain: .accounts.livechatinc.com

Type: Third-party

Duration: 13 months

__lc_cst

This cookie is used for the website live chat box to function properly.

Platform: LiveChat

Category: Strictly Necessary

Domain: .accounts.livechatinc.com

Type: Third-party

Duration: 13 months

__oauth_redirect_detector

This cookie is used to recognize the visitors using live chat at different times inorder to optimize the chat-box functionality.

Platform: LiveChat

Category: Strictly Necessary

Domain: .accounts.livechatinc.com

Type: Third-party

Duration: 25 seconds

AWSELBCORS

his cookie is used by Elastic Load Balancing from Amazon Web Services to effectively balance load on the servers.

Platform: Yomdel

Category: Strictly Necessary

Domain: .clients.yomdel.com

Type: Third-party

Duration: 6 minutes

AWSELB

Associated with Amazon Web Services and created by Elastic Load Balancing, AWSELB cookie is used to manage sticky sessions across production servers.

Platform: Yomdel

Category: Strictly Necessary

Domain: .clients.yomdel.com

Type: Third-party

Duration: Session

_pk_ses.1.9040

Matomo sets this cookie to store a unique session ID.

Platform: Matomo

Category: Performance

Domain: .rettie.co.uk

Type: First-party

Duration: Session

_pk_id.1.9040

Matomo sets this cookie to store a unique user ID.

Platform: Matomo

Category: Performance

Domain: .rettie.co.uk

Type: First-party

Duration: 13 months

_pk_id.https://rettie.matomo.cloud/matomo.php.9040

Matomo sets this cookie to store a unique user ID.

Platform: Matomo

Category: Performance

Domain: .rettie.co.uk

Type: First-party

Duration: 13 months

_fbp

Used by Meta to deliver a series of advertisement products such as real time bidding from third party advertisers.

Platform: Facebook

Category: Targeting

Domain: .rettie.co.uk

Type: Third-party

Duration: 3 months

_ga

Google Analytics sets this cookie to calculate visitor, session and campaign data and track site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognise unique visitors.

Platform: Google

Category: Performance

Domain: .rettie.co.uk

Type: Third-party

Duration: 13 months

_ga_N9GKVM2BPD

This cookie is used by Google Analytics to persist session state.

Platform: Google

Category: Performance

Domain: .rettie.co.uk

Type: Third-party

Duration: 13 months

wires

ProcessWire sets this cookie to store a unique session ID.

Platform: ProcessWires

Category: Strictly Necessary

Domain: .rettie.co.uk

Type: First-party

Duration: Session

YSC

Youtube sets this cookie to track the views of embedded videos on Youtube pages.

Platform: YouTube

Category: Targeting

Domian: .youtube.com

Type: Third-party

Duration: Session

VISITOR_INFO1_LIVE

YouTube sets this cookie to measure bandwidth, determining whether the user gets the new or old player interface.

Platform: YouTube

Category: Targeting

Domian: .youtube.com

Type: Third-party

Duration: 6 months

VISITOR_PRIVACY_METADATA

YouTube sets this cookie to store the user's consent state for the current domain.

Platform: YouTube

Category: Targeting

Domian: .youtube.com

Type: Third-party

Duration: 6 months

Third party cookies domains not set by Rettie but are set via widget on page.

Disabling/enabling cookies

You have the ability to accept or decline cookies by modifying the settings in your browser. However, you may not be able to use all the interactive features of our site if cookies are disabled.

Setting Cookie Preferences

When you first visited this site, you were prompted to accept our use of cookies or set your own cookie use preferences. If you wish to update your preferences, please click the button below:

Set Cookie Preferences