Shona joined Rettie & Co. as Director of Marketing & Customer Experience in 2021, after working closely with the business since 2016 in a consultancy role. Shona's remit is to deliver our strategic marketing growth plans and to build and grow our customer experience team who are focused on delivering best in class service to all our customers.
Prior to joining Rettie & Co., Shona has had lots of experience working as a consultant and senior manager for a number of high profile financial institutions, including Scottish Widows, Royal Bank of Scotland, Prudential, National Australia Group and Aviva.
Shona has a BA (Hons) from the University of Strathclyde in Marketing & Politics and the IDM Diploma in Direct Marketing.
